Update April 30, 2020
To the loyal friends and fans of Funtown Splashtown USA,
Greetings from The Park. In this unprecedented and incredibly difficult time in the world, we hope this message finds you, and those you love and care about, in good health and strong spirits. The COVID-19 global pandemic has altered everything we know, and do, in our daily lives and routines. Nothing is as we once knew it, and while we all wish and want some normalcy to return to society, it seems as though that time is still further off in the future. It is with this in the forefront of our minds, and deep in our hearts, that Funtown Splashtown USA has made the extremely difficult decision to not open the parks for the summer 2020 season.
As you might guess, this was an excruciatingly difficult and painful outcome to have to finalize. For close to six decades, Funtown Splashtown USA has had the pleasure of safely entertaining families, rec groups, camps, and corporate outings both large and small, from all over not only the great State of Maine, but New England and the world over. It is an absolute privilege to operate a business that provides so many people, our incredible guests, with a day of carefree fun and enjoyment with those closest to you. It is an honor that so many of you have chosen, year after year, to “Create Memories That Will Last a Lifetime” with us. This is what makes this announcement so painful.
Safety has always been our top priority. From early morning ride inspections, to alert and attentive lifeguards, and everything in between, our goal is safe family fun. At this time, we have had to look even more deeply at safety, in the form of this devastating virus. It is our feeling that the guidelines released by Governor Mills on Tuesday, based on the work of the Maine Center For Disease Control and Prevention and its director Dr. Nirav Shah, make it clear that more time is needed to safely operate businesses and spaces where large mass gatherings are to take place. It is with these guidelines, and for the safety of our community both near and far, that we have come to this fateful decision.
Again, this decision was not made hastily, and was not an easy one. We will not only miss seeing all of the smiling faces of our guests on a daily basis, but also all of our Team Members. You are the backbone of our business, and we recognize this. All of your hard work and diligence, on long shifts during hot summer days, truly makes Funtown Splashtown USA what it is. We will miss you all, and look forward to seeing you next summer!
To our loyal Seasons Pass Holders, thank you for all of your support throughout the years. We absolutely appreciate you and your families. We want you to know that your 2020 seasons pass will be honored in the 2021 season. For more information or any questions regarding your pass(es), please send an e-mail to email@example.com.
As a thank you, the park will be adding a one-day Combination Bracelet to your season pass for the 2021 season, as well has adding an additional coupon sheet for in-park purchases. The process of transferring your season pass will happen automatically and require no effort on your part.
In closing, we want to wish all of you a safe, and healthy summer of 2020. As time moves forward and the States guidelines allow, we encourage you to safely visit some of your favorite small businesses throughout the State, who so desperately need your help for their survival. We wish them all the best.
Here at the park, we will spend this summer painting, cleaning, building and improving upon our business. This will allow us to provide the best version of ourselves, for you our guests, when we can safely return for the summer of 2021!!! From our family to yours, please stay safe, diligent, and be well. We will all come out on the other side of this much better for it.
Take care of yourselves, and those you love and care about. Be well.
Update April 8, 2020
We hope this message finds you, your family, and loved ones safe and healthy at this unprecedented time. While we look forward to welcoming each of you to Funtown Splashtown USA this season, there continues to be great uncertainty for us all surrounding the current COVID-19 Global Pandemic.
Our highest priority has always been, and remains, the safety of all our Team Members and Guests. We are closely monitoring and following the guidelines set forth by Federal, State, and local government officials, along with the U.S. and Maine Centers for Disease Control. Due to the statewide shutdown of non-essential workplaces during the month of April, we now know we will not be able to open the Park as previously scheduled on May 9, 2020.
To our valued season pass holders, we want to thank you for your support of the park. To reaffirm our commitment to you, Funtown Splashtown USA will be extending your 2020 season passes into the 2021 season the same number of days that you have missed out on because of this delayed opening. This will be done automatically and requires no action on your part.
While it is still too soon to confidently provide an opening date, please know that we remain committed to opening Funtown Splashtown USA for you to enjoy as soon as it is safely possible. Please check our website regularly and follow our social media sites for updates. Guests with specific questions can e-mail firstname.lastname@example.org.
We appreciate your understanding, and value your support, during these challenging times.
From our family at Funtown Splashtown USA to yours, thank you all and stay safe.